We strive for customer satisfaction and offer a straightforward return and refund process:
Return Eligibility:
- Products must be returned within 7 days of delivery.
- Items must be unused, in original packaging, with all tags and accessories included.
Non-Returnable Items:
- Customized or perishable items
- Items damaged due to misuse
Refund Process:
- Approved returns will be refunded to your original payment method within 7 working days.
- Shipping fees are non-refundable, unless the return is due to an error on our part.
How to Initiate a Return:
To request a return, contact us at:
- Email: Support@bagzele.com
- WhatsApp: +92 335 5550966
Please provide your order details and the reason for the return.